New: respond to Google reviews directly from Coosto

Last update:

9/4/2025 15:33

Table of Contents

    Negative reviews are a golden opportunity to improve your brand reputation. Respond with understanding, show empathy and try to straighten out any mix-ups. It lets you show the entire world how solution-driven and helpful you are. Positive reviews, on the other hand, are perfect for responses as well. Thank your customers for a compliment, or for the simple fact they took the effort to share their opinion.

    No matter your response: from now on, it's possible in Coosto. Easily connect your Google My Business account, and all (new) Google reviews will automatically be imported in Coosto so you can start engaging right away!

    During a personalized demo, we will show you how you will achieve more success with Coosto, thanks to:

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    Better insights in your brand reputation with social monitoring

    A seamless content planning focused on more reach and conversions

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    Reports and dashboards for data driven insights

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    Effective online customer care for stronger customer relations

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    The marketing tool for content & social media

    Discover in real time how customers experience your brand — from complaints to compliments. Monitor the sentiment of online posts and reviews, and respond proactively to protect and strengthen your reputation.

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