Negative reviews are a golden opportunity to improve your brand reputation. Respond with understanding, show empathy and try to straighten out any mix-ups. It lets you show the entire world how solution-driven and helpful you are. Positive reviews, on the other hand, are perfect for responses as well. Thank your customers for a compliment, or for the simple fact they took the effort to share their opinion.
No matter your response: from now on, it's possible in Coosto. Easily connect your Google My Business account, and all (new) Google reviews will automatically be imported in Coosto so you can start engaging right away!
During a personalized demo, we will show you how you will achieve more success with Coosto, thanks to:
Coosto
Kennedyplein 101
5611 ZS Eindhoven
The Netherlands
Coosto Spain
Calle Ángel Lozano, 18 5º izq, 03001 Alicante, Spain
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