- Live dashboards: track your performance in real time using shareable reports.
- Templates: kick start your reports and choose a template that matches your goals.
- 100+ widgets: all options to show the exact and unique data you need.
- Periodic reports
- KPI's
- Easy export
- Publish & schedule on Facebook, Twitter, LinkedIn, Instagram, Pinterest and YouTube
- Schedule and publish posts on multiple days/times
- GIF library
- Emoji library
- Image editor
- Photo/video upload
- Facebook targeting
- Facebook photo carousel
- Instagram direct publishing
- Instagram feed preview
- Instagram tagging
- Linkedin tagging
- Save posts as drafts
- Shorten links with Bitly
- UTM builder
- Preview posts on web & mobile
- Content calendar (week, month, and list view) for the Netherlands and Belgium
- Memo's in calender
- Filter posts by platform, campaign, account and post status
- Automatically import posts & statistics
- Republish best performing posts
- Mobile companion app (iOS & Android)
- Account performance analytics
- Analytics by source/account/label and by days/times
- Export data
- Reply to messages via WhatsApp, Livechat, Facebook, Messenger, Instagram, Instagram DM, Twitter, YouTube, Google reviews and LinkedIn
- Interact with messages: like, reply, share and retweet
- Social CRM
- Automatic and/or manual workflow
- Assign messages to users and user groups
- Automatic and/or manual message labeling
- Automatic and manual sentiment
- Case management
- Conversation history
- Conversation view
- Search through messages
- Filter messages by keyword, platform, and social account
- Author & conversation notes
- Claim messages
- Send messages via email
- Automatic topic recognition
- Share media attachments
- GIF library
- Emoji library
- User signature
- Multi-Tweets
- Shorten links with Bitly
- Freemium NPS
- Desktop & push notifications
- Mobile companion app (iOS & Android)
- Set working hours
- Dashboards & narrowcasting
- Data manager
- Reports: periodic or manual
- User & team performance overview
- KPI management
- Web & social media monitoring: Facebook, Twitter, LinkedIn, Instagram, YouTube, Pinterest, reviews, blogs, news, and forums
- Monitor social media conversations
- Query builder: easy search for simplified experience
- Filter and sort your searches
- Author lists
- Benchmark data: industry or competitor
- Label messages & conversations
- Automatic & real-time sentiment analysis
- Manual sentiment adjustments
- Trending topics/trending hashtags
- Unique number of authors and websites
- Top sources and top websites
- Influencer identification
- Number of shared links
- Photo/Video search
- Related comments
- Real-time alerts
- Daily summaries via mail
- Dashboards & narrowcasting
- Reports: periodic or manual
- Export data
- Social media accounts: 3*
- Saved searches: 4*
- Historical data: 1 jaar*
- Reports & Dashboards: 3*
*Unless otherwise agreed in the agreement
- Support via Mail
- First respond time: < 24 hours
- Support Center with help content
- Coosto Community
- Dedicated Customer Success Manager
- Personal onboarding